Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Trio Mobile Sdn Bhd (“TRIO MOBILE”) is mindful and committed to the protection of your personal information and your privacy.
Collection of Personal Information
In order for us to provide you with our Product and/or Services and to operate in an efficient and effective manner, we may need to collect relevant personal information from you either manually or through our website. The personal information collected by us may be in the form of but is not limited to name, identity card number, address, bank account details, telephone number, credit card details, business details or any other information stipulated by the PDPA.
Purposes of Processing
TRIO MOBILE processes your personal data only for specific and limited purposes. You agree that all personal data collected and/or processed by TRIO MOBILE may include but not be limited to the following purposes: • To communicate with you; • To inform you of our products and services; • To respond to your queries; • To send you promotional material; • To process applications for and the provision of TRIO MOBILE’s Products and/or Services; • For marketing purposes and research purposes; • For all other purposes incidental and associated with any of the above.
Disclosure to Third Parties
TRIO MOBILE may disclose your personal data to our affiliates or third parties that perform services on TRIO MOBILE’s behalf and in doing so we will comply with all applicable laws, regulations and industry standards.
Acceptance of The Policy
Withdrawal of Consent
Notwithstanding anything to the contrary, you may at any time withdraw your consent to TRIO MOBILE processing any personal data of yours or to any part or portion of the same by sending to TRIO MOBILE at the address set out below a written notice of withdrawal and within the period prescribed under the PDPA. TRIO MOBILE shall take all necessary measures to give effect to your withdrawal of consent, to the extent that such withdrawal does not conflict with any of TRIO MOBILE’s other legal obligations. If you do not wish to have your personal data shared with any other party, or if you do not wish to be solicited for products or services offered by TRIO MOBILE or any other parties including third parties, kindly inform us in writing at the communication information as given below. You shall, upon written request, be granted access to all personal data held or stored or processed by TRIO MOBILE. To avoid confusion, “access” for the purposes of this provision shall mean notification of such personal data of yours that is processed by or on behalf of TRIO MOBILE and to have a copy of such personal data communicated or conveyed to you in an intelligible form of TRIO MOBILE’s choosing.
Correction of Personal Data
You may at any time make a written request to TRIO MOBILE to correct any personal data of yours that is inaccurate, incomplete, misleading or out-of-date and TRIO MOBILE shall, upon receipt of your written request for correction(s), take all necessary measures to give effect to such correction(s). Please direct any requests to withdraw consent or to request access and/or correction to any Personal Data as follows:
Customer Care & Support Department
26-4 & 26-5, Prima Bizwalk Business Park, Jalan Tasik Prima 6/2, Taman Tasik Prima, 47150 Puchong, Selangor, Malaysia